x7gamePrivacy Policy

This page describes what we collect when you use x7game and how we keep that data protected. We take your privacy seriously — from the moment you register your account through every deposit, withdrawal, and sportsbook entry you place. Our x7game infrastructure is designed to encrypt sensitive information, limit access to authorised personnel only, and comply with data-protection law in the jurisdictions where we operate.

When you join x7game, you provide personal information — name, email, phone, date of birth, government ID, proof of address, and payment details. We collect this data to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and maintain records for regulatory compliance. We do not sell your information to advertisers or marketing firms. We share data only with third-party processors (payment gateways, identity-verification services, and law-enforcement agencies when required by law).

This policy outlines exactly what we collect, how long we keep it, and what rights you have. If you have questions, our support team can clarify any point.

What We Collect and How We Use It

We at x7game collect information in several categories. Account registration data includes your email address, phone number, chosen password, full name, date of birth, and residential address. We use this to create and manage your account, contact you about important updates, and verify your age and eligibility. Identity verification documentsgovernment ID (KTP, passport, or equivalent) and proof of address (utility bill, bank statement, or postal document) — are required before we permit deposits. We store these securely and cross-check them against official registries to prevent fraud and money laundering.

Payment and transaction data includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer details), deposit and withdrawal amounts, dates, and transaction IDs. We retain this data to process your requests, reconcile accounts, and maintain audit trails for regulatory authorities. Betting and gaming activityfixtures you view, bets you place on Liga 1, Piala Indonesia, Piala AFF, or other sports, casino games you play, and slot spins — is logged in our system. We track this to determine winnings, calculate payouts, and detect unusual activity that might indicate fraud or account compromise.

Device and access data includes your IP address, browser type, operating system, and the pages you visit on x7game. This helps us understand how you use our platform, troubleshoot technical issues, and protect against unauthorised access. Communication dataemails, chat messages with our support team, and in-app help requests — is retained to provide customer service and resolve disputes.

Our x7game Data Processing and Storage

We at x7game process all data using encrypted connections (SSL/TLS protocols). When you enter your password or payment details, that information travels through encrypted tunnels — even if someone intercepts network traffic, they cannot read the contents. Our servers may sit outside your jurisdiction (Indonesia, Singapore, or other regional locations) — we handle cross-border data transfer in compliance with applicable privacy laws. We maintain automated backups so that if hardware fails, your account data is not lost. These backups are also encrypted and stored in secure facilities.

Encryption Standard: We use industry-standard encryption (AES-256 for stored data, TLS 1.2+ for transmission). This is the same level of security used by banks and payment processors across Jakarta, Surabaya, Bandung, and Medan.

Third-Party Processors on x7game

We do not operate x7game in isolation. Our platform relies on third-party service providers — each bound by strict data-processing agreements:

Payment processors: Companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. They see your payment method and transaction amount but not your full account details.
Identity verification services: External companies that scan and cross-check your government ID and address documents. We transmit only the document images and verification results, not other personal data.
Hosting and cloud providers: Companies that store our x7game servers and backups. We ensure these providers meet the same encryption and security standards we maintain.
Law-enforcement and regulatory authorities: We may disclose data if required by subpoena, court order, or legal investigation. We will inform you of such requests unless prohibited by law.

Each processor is contractually bound to use your data only for the stated purpose and to maintain confidentiality. We audit these relationships regularly.

Your Rights and Data Retention

We at x7game respect your control over your own information. You have the right to request access to all data we hold about you — contact our support team and we will compile a complete report of your account details, transaction history, and identity documents. You have the right to request correction of inaccurate data (e.g., if your phone number is outdated, we update it). You have the right to request deletion of non-essential data — for example, if you close your x7game account, we delete your password and contact preferences but retain transaction history for regulatory compliance and dispute resolution.

We retain data according to legal and business requirements. Account registration data (email, phone, name) is kept for as long as your x7game account is active, plus two years after closure for dispute and audit purposes. Identity verification documents are retained for five years to comply with anti-money-laundering regulations. Transaction history is kept indefinitely for tax and regulatory compliance — authorities may request account records years after your withdrawal. Device and access logs are retained for up to one year; older logs are archived or deleted. If you request data deletion and no legal obligation prevents it, we remove your information from our active systems within thirty days (backups may retain copies for a further thirty days as part of standard data-recovery procedures).

Cookies and Tracking on x7game

We use cookies — small text files stored on your device — to remember your login session, preferences, and browsing activity within x7game. Essential cookies keep you logged in and secure your account; without them, our platform would not function. Analytics cookies help us understand how users navigate our sportsbook, live casino, and slot sections — we track which Liga 1 fixtures are viewed most, which payment methods are popular, and which pages have technical issues. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but doing so may prevent x7game from functioning properly. We do not use third-party ad trackers or retargeting pixels.

Note: We may use cookies to remember your email address on login screens (for convenience), but we never store passwords in cookies. Your password is encrypted the moment you transmit it.

International Data Transfers and Jurisdiction

Our x7game servers and backups may be located in Singapore, Indonesia, or other jurisdictions. If you access x7game from Idul Fitri holidays or during any time from Indonesia, your data may be transferred to and processed in these locations. We ensure such transfers comply with applicable data-protection frameworks. You acknowledge that by using x7game, you consent to such transfers. If you do not agree, you should not use our platform.

Contact and Privacy Requests

If you wish to access, correct, or delete your data, or if you have privacy questions about x7game, contact our support team via the in-app help centre or email. We aim to respond to data requests within standard business timescales — typically five to ten working days. For urgent matters, use the in-app chat feature and flag your message as a privacy request.

We at x7game reserve the right to update this privacy policy to reflect changes in law, technology, or business practice. Material changes will be announced on our platform, and we will ask you to review and confirm acceptance. Continued use of x7game after a policy update constitutes acceptance of the new terms. This policy is effective from the date your x7game account was created and remains in effect until we modify it. Services are available only where local law permits.